1. Is the guitar made out of aluminum or composite?
The guitar is made out of Arium.. Not wood, aluminum or composite. Way back in 1994, Ir. Aristides Poort started developing the Arium material that possesses the properties of the wood used in the Stradivarius violins. Aristides wanted to have these perfect acoustic properties on his guitar which should extend the resonance and sustain. Instruments built from top quality wood resonate two dimensionally. Arium resonates three-dimensionally. The one piece construction extends the sustain and resonance.
2. Where can I test drive the guitars?
If there is no dealer close to you, please contact us. We will try our utmost best to sort it out. We organize clinics in the countries independently and with our dealers. Follow us on Facebook or add your e-mail to our newsletter for announcements. We also offer a 30 day return policy if for any reason the (bass)guitar isn’t what you expected. Only, we do not refund the transport costs and customized instruments can’t be refunded. Please send an email for more information.
3. I would like to get tickets for NAMM or MESSE. Where can I get them?
Most of these shows are also open for consumers on particular days. We always have a few tickets available, but we prioritize the owners of our gear. Please keep an eye on our Facebook and newsletter for announcements when these shows come up.
4. What custom options do you offer?
We offer a large variety of custom options, e.g. pick up configuration, finishes, parts, fretboard, inlay.
Please take a look at our Custom Guitar area of our website to see what we've already customized for different guitarists.
5. Is it reliable to buy on Ebay?
We are very careful about our instruments. Therefore we won’t recommend you to buy on Ebay as we don’t know what the condition is of the instrument nor we can give any guarantees. Apart from us, only authorized dealers are allowed to sell our gear. They are listed on our dealer page. If you have any doubts about the condition of the instrument, please contact us.
6. What are the lead times?
Lead times are about 1 – 2 months. Custom options have a larger lead time and depend on the customizing of the instrument. You will be informed what the ETA (Estimated Time of Arrival) is when you get your custom quote.
7. Can I pay with credit card?
Yes, you can. We accept Mastercard and Visa. We use PayPal as our safe Payment provider.
8. Do you accept different currencies?
Yes, we do. We can converse the retail prices for you in your local currency. They include transport and custom duties.
For more information contact us.
9. What does MSRP stands for?
All MSRP (Manufacturer’s Suggested Retail Prices) stated are including shipping costs but only applies when ordering directly from Aristides Instruments.